Frequently asked questions

Many Japanese shops only ship within Japan or need a Japanese account. We buy the item for you in Japan, receive it at our warehouse and ship it to you in Thailand.

These information pages are in English. The ordering system is in Thai for now, so please send us your product links on LINE or Facebook and we'll place the order for you.

It's charged per product link, from 50 THB, based on the link total in yen. Higher-priced links use a percentage. See the full table on the fees page.

In Thai baht by PromptPay QR, in two payments: item + service fee first, then shipping by actual weight when the parcel reaches Thailand.

No. Our Japan → Thailand shipping fee includes Thai import tax clearance for both air and sea.

Sellers deliver to our Japan warehouse in 3–7 days, then air takes 7–15 days or sea 25–45 days. We deliver in Thailand within 2 days after the second payment.

Yes. Items from several sites in one order are combined into one box, so you pay one shipping fee by total weight.

Yes. Give us your max bid. Win lower and the difference comes off your second payment; lose and we refund after a 50 THB fee. You can raise your max bid up to 2 hours before the end.

We ask you before buying at a higher price, or you can set an automatic limit of 0 / 50 / 100 / 200 THB per item. If an item sells out after you paid, we refund you or keep it as credit.

By sea only. If you choose air, we ship those items separately by sea and the rest by air.

Vehicles and engines, live plants, adult toys, weapons and anything illegal, and digital downloads.